Shipping Policy

1. Nature of Our Services

Aussie Pandit offers services that may include astrology consultations, spiritual guidance, puja-related services, pandit services and other related offerings.

Depending on the service selected, delivery may take place through an online consultation, appointment, communication channel or an agreed physical location.

2. Physical Products or Items

Some services may, where specifically offered, involve a physical item or material associated with the service. Shipping arrangements for such items will depend on the particular service or order.

Where a physical item requires delivery, the applicable shipping information, delivery arrangements or estimated timeframe may be communicated at the time of booking or purchase.

3. Shipping Availability

Shipping availability depends on the specific item or service and the delivery location. Not every Aussie Pandit service requires or includes physical shipping.

If a particular service includes physical delivery, the available delivery area and applicable arrangements will be communicated before or during the booking or purchase process.

4. Processing and Dispatch

For appointment-based services, processing generally relates to confirming your booking and arranging the agreed service time.

Where a physical item is specifically included, processing and dispatch time may vary depending on the item, availability, preparation requirements and delivery location.

5. Delivery Time

Estimated delivery time for physical items, where applicable, may vary depending on the destination, courier availability, weekends, public holidays, weather conditions and other circumstances beyond our reasonable control.

Delivery estimates are therefore indicative and should not be treated as guaranteed delivery dates unless expressly confirmed by Aussie Pandit.

6. Delivery Delays

Aussie Pandit is not responsible for delays caused by courier services, incorrect address information, adverse weather, public holidays, customs or other circumstances outside our reasonable control.

If we become aware of a significant delivery issue, we will make reasonable efforts to assist with the available information.

7. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information, including name, address, phone number and other details required for delivery.

If incorrect information results in a failed or delayed delivery, additional delivery arrangements or charges may apply where permitted.

8. Lost, Damaged or Undelivered Items

If a physical item is shipped and you believe it has been lost, damaged or not delivered, please contact Aussie Pandit as soon as reasonably possible with your booking or order details.

We may request relevant delivery information or photographs where necessary to understand and assist with the issue.

9. Services Without Physical Shipping

For online consultations, spiritual guidance, astrology sessions and other appointment-based services, there may be no physical shipment or courier delivery.

In such cases, the relevant service is considered delivered according to the agreed appointment, communication method or service arrangement.

10. Shipping and Refund Policy

Shipping or delivery issues do not automatically create a right to a refund. Please refer to our Refund Policy for information about cancellations and refunds.

Aussie Pandit generally follows a no refund policy for confirmed services and successfully processed payments, except where a refund is required by applicable law or expressly approved by Aussie Pandit.

11. Changes to This Shipping Policy

Aussie Pandit may update this Shipping Policy from time to time to reflect changes in our services, delivery arrangements or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.