Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address and city or location preference.
• Submissions: When you submit an event, we collect event details, including title, description, location, dates and any images you upload.
• Contact Information: When you contact us, we collect the information you provide in your message.

1.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with our website, including pages visited, scroll depth, time spent on pages, clicks on events and links, searches performed, filters applied, search results and features used.
• Device and Network Information: We collect information about your device, including browser type, operating system and IP address. For our first-party analytics, we store only a hashed representation of your IP address, rather than the raw value, together with an anonymous session identifier.
• Cookies: We use cookies and similar technologies to improve your experience and collect usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our services.
• Process and display listings.
• Send notifications about updates you are interested in.
• Respond to your enquiries and support requests.
• Understand how people use aussiepandit.com.au to improve search, recommendations and listing discovery.
• Measure engagement, including scroll depth and time spent on pages, to help organisers and our team understand how events and content perform.
• Produce aggregated and anonymised reports for organisers and advertisers without identifying individual users.
• Detect and prevent fraud, misuse or abuse.
• Comply with applicable legal obligations.

3. Information Sharing

We do not sell your personal information. However, we may share information in the following circumstances:

• Service Providers: We may share information with third-party companies that help us operate our website, including hosting and email service providers.
• Event Organisers: When you interact with an event, the organiser may receive your public profile information, where applicable.
• Legal Requirements: We may disclose information when required by law or when necessary to protect our rights, users or services.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Opt out of marketing communications.
• Request an export of your data.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

6. Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account.
• Remember your preferences, such as your selected city.
• Analyse website usage and engagement.
• Monitor and improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

7. Analytics and Usage Tracking

We use a combination of first-party analytics stored in our own database and third-party tools to understand how our website is used and to maintain reliable services.

7.1 First-Party Interaction Logging

We log interactions such as page views, scroll depth, time spent on key pages, clicks on events and outbound links, searches, applied filters and whether searches returned results. Where possible, we associate this activity with your account. Otherwise, we use an anonymous session identifier.

We use this information to improve the website, support recommendations and generate aggregated statistics for organisers and sponsors.

7.2 Google Analytics 4 (GA4)

We use Google Analytics 4 to measure aggregate website usage and marketing performance. GA4 may collect information such as page paths, approximate location, device information and IP address, which Google processes in accordance with its own policies.

For more information, please review Google's Privacy Policy .

7.3 Vercel Web Analytics

We use Vercel Web Analytics to monitor website performance and traffic patterns. This service provides anonymised, aggregate metrics and does not use advertising profiles.

We do not sell your personal information. We may share high-level, aggregated reports, such as the number of views or interactions with an event page, with organisers or advertisers. These reports do not include your name, email address or other direct identifiers.

8. Cross-Border Data Transfers

Your personal information may be transferred to and processed in countries outside Australia, including the United States, where our service providers operate. These providers may include:

• Supabase: Database and authentication hosting.
• Vercel: Website hosting and analytics.
• Google: Analytics and mapping services.
• Postmark: Transactional email delivery.
• OpenAI: AI-assisted content generation.

We take reasonable steps to ensure that overseas recipients of personal information comply with the Australian Privacy Principles or are subject to comparable privacy protections, where applicable, in accordance with Australian Privacy Principle 8 (APP 8). Where possible, information is processed using anonymised or pseudonymised identifiers.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, content or security of those websites. We encourage you to review their privacy policies before providing personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, subject to applicable legal requirements.

• Account Data: Retained while your account is active and for 12 months after deletion, to allow for account recovery and compliance with legal obligations.
• Event Submissions: Retained indefinitely as part of the public event record, unless deletion is requested or otherwise required by applicable law.
• Analytics Data: First-party interaction logs are retained for up to 24 months and then anonymised or deleted. Google Analytics data retention follows the applicable settings configured for that service.
• Consent Records: Retained for 7 years for legal compliance and audit purposes.
• Newsletter Subscriptions: Retained until you unsubscribe, subject to necessary suppression and compliance records.

When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it in accordance with Australian Privacy Principle 11.2 (APP 11.2), where applicable.

11. Children's Privacy

Our services are not directed at children. Users under 16 should obtain parental or guardian consent before using the website. We do not knowingly collect personal information from children under 16 without appropriate consent. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it promptly, subject to applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, data practices or applicable legal requirements.

Any updated version will be published on this page, together with a revised "Last updated" date.

13. Australian Privacy Act

This Privacy Policy is intended to address relevant requirements of the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), where applicable. Our privacy obligations depend on the circumstances and the laws that apply to our organisation and services.